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He said just come to office and he would honor groupon price. Since I had never purchased one before I called the doctor office to find out the process since could not reach customer service. I found a groupon I wanted for a massage. Groupon pulled the plug after encouraging him to increase the deal because of high demand. An Austin instructor set up a similar deal. Rainey isn’t the only frustrated instructor.
Groupon great wolf lodge colorado springs professional#
“There is a specific amount of good that can come from educating the public on guns and professional gun training as well,” he said. He can understand the company wanting to be cautious, but not canceling a CHL class. Gun owner Glen Goebel was appalled at Groupon’s response. The category is under review following recent consumer and merchant feedback.” In a statement emailed to FOX 4 the company said, “All scheduled and current gun-related deals featured on Groupon North America, including shooting ranges, concealed-and-carry and clay shooting, have been placed on hiatus while we review internal standards that shape the deal inventory we feature. This is a good program and this is a citizen’s duty,” he said. He said a representative from Groupon told him they stopped honoring all deals that involved guns after getting pressure from anti-gun groups. So they’re not gonna run that right now because of the current political climate,” Rainey said. “They said well their corporate headquarters said cut or remove all gun ads from their discount program, all gun ads, concealed handgun or training classes. Groupon said yes at first and then called back.
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After running a deal with the online coupon giant, 100 people showed up for his concealed handgun license class. Groupon worked pretty well for him last month, well before the Sandy Hook school shooting. After 14 years in law enforcement, it’s his passion.
Groupon great wolf lodge colorado springs how to#
Then the Groupon they planned to use was canceled because politics got in the way.Ĭhris Rainey has been teaching gun owners how to safely handle their weapon for the past three years. For the following reason:Ī lot of local gun owners were hoping to take a concealed handgun course Friday night at a deep discount. I will not support Groupon or any that advertise with Groupon. Did you feel the same way when communicating with Groupon? We want to know your thoughts. The representative appeared to be knowledgeable and rather pleasant. All of our questions were answered without hesitation. We asked the customer care agent questions regarding the service and asked what we do when we have a concern.
Total wait time was less than 30 seconds. Customers select the option, then immediately transferred to a live representative. Since Groupon is customer focused, we were excited that the automated system only required a push of one button.
We send an email asking about the requirements for service and are awaiting a response. Customers merely input name and email address and ask questions. You do not have to sign up for deals in order to contact customer service. Customers can contact a representative at. Customer Service EmailĮmail communication is typically a faster method to contact customer service, especially after business hours. Customers have the ability to sign up for deals and promotions from other cities across the country. You will need to enter your location or the closest city to your location prior to seeing the deal and promotions. If you want to find the deals in your area or inquire about marketing your business with Groupon, visit the website here. The company typically does not offer live customer support on holidays.Ĭustomers can send correspondence to the corporate office here: The normal business hours are Monday through Friday 10am to 6pm EST. Click here to leave a comment about your customer service experience.Ĭustomers have the ability to contact a customer service representative during regular business hours in order to check the status of a deal, inquire about upcoming deals, locate order or find various methods to grow business. With so much emphasis placed on the customer, Groupon provides world-class customer service designed to assist the business as well as the potential customer. This is a great ideal for start-up businesses as well as existing businesses in order to drive additional sales and revenue. The concept allows business to offer deals and the subsequent savings are passed along to the customer. Groupon is a crowd-sourced couponing website that offers deep discounts for products and services in a particular area. Contacting Groupon Customer Service Center
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